01
Windows Remote Desktop, Done Safely
We design Windows remote desktop access behind a hardened gateway, so staff reach their work machines without punching holes in the firewall. Conditional access, session logging, the works.
Managed remote access for distributed US teams
Remote access your team can trust, run by people who answer the phone
Harborlight sets up and maintains secure remote access for distributed and hybrid teams — from Windows remote desktop gateways to self hosted remote desktop you own outright.
No risky port forwards. No mystery agents. A setup you can audit, documented in plain English.
Scoping snapshotSample
Question we ask first: A field team needs to reach office desktops from three time zones. What do you expose, and what stays locked down?
Inventory
Access map
Plan
You get a written plan before any work starts. Read it, push back, then we build.
180+remote estates configured
12 minavg. ticket first response
99.9%gateway uptime, trailing 12 mo
0open inbound desktop ports by default
What We Do
Remote access, designed around how you actually work
Four ways we help. Pick one, or string them together.
02
Self-Hosted Deployments
Rather keep it in-house? We stand up a self hosted remote desktop environment on hardware you control, hand you the runbook, and make sure you can run it without us.
03
Open Source Tool Reviews
Open source remote desktop options multiply every year. We help you weigh projects — RustDesk among the self-hosted examples teams ask about — against your real security and budget needs.
04
Keep It Running
Patching, monitoring, and a human on the other end. We document every change. Honestly, the boring part is where most setups quietly fall apart.
“They set up our self hosted remote desktop in a week and actually taught us how it works. No black box.”
Renee Caldwell, IT Manager, Brightline Surveying Co.Our Approach
From scattered logins to one access plan
We start with what you already run, map who needs to reach what, then build a remote access plan around it. Sometimes that means a Windows remote desktop gateway. Sometimes a self-hosted stack. Usually a mix — and we tell you which open source remote desktop pieces are worth the upkeep.
- Step 1: we inventory what you run today.
- Step 2: we map who needs to reach what, and from where.
- Step 3: we recommend the stack — and say what we would skip.
- Step 4: we build it, document it, and train your people.
In Their Words
What clients say after go-live
“We came in wanting RustDesk and left with a self-hosted setup that fit our compliance rules. They walked us through the trade-offs.”
Marcus Tran, Operations Lead, Cedar Fork Logistics
“Windows remote desktop used to mean a VPN nightmare. Now staff log in, it just works, and I can see every session.”
Dana Whitfield, Office Director, Pinegrove Dental Partners
“Small shop, sharp people. They told us where their service ends, which I respected more than a sales pitch.”
Eli Brooks, Founder, Tallgrass Field Services
Engagements
Ways to work with us
Setup Project
A scoped engagement to design and stand up your remote access — Windows remote desktop gateway or self-hosted, your call.
Contact for pricing
Ask About Setup ProjectManaged Care
Ongoing patching, monitoring, and business-hours support once your setup is live.
Contact for pricing
Ask About Managed CareAdvisory
A focused review of your current remote access and open source remote desktop options, with a written action list.
Contact for pricing
Ask About AdvisoryFAQ
Questions we get a lot
Do you sell remote desktop software?
No. We are a services firm. We design, deploy, and maintain remote access setups for you — whether that is a Windows remote desktop gateway or a self hosted remote desktop stack on your own servers.
Can you work with open source tools?
Yes. We review open source remote desktop projects — RustDesk and similar self-hosted options included — and help you pick what fits your security needs and the upkeep your team can realistically handle.
Is everything cloud-based?
Not unless you want it to be. Plenty of clients ask for a self hosted remote desktop that never leaves their network. We support both, and we are honest about the trade-offs of each.
What happens after I reach out?
We schedule a short scoping call, learn what you run today, and send back a written remote access plan with options and rough pricing. No obligation.
Do you offer 24/7 phone support?
Honestly, no — we are a focused team, not a giant call center. We offer business-hours support with clear escalation. If you need round-the-clock staffing, we will say so upfront.
Get In Touch
Request a Remote Access Plan
Tell us what you run and what you are trying to fix. We will reply with a written plan and a time to talk — no pressure, no jargon.
Harborlight Remote Operations LLC600 Congress Ave, Suite 1400, Austin, TX 78701
+1 (512) 704 2918
hello@harborlightops.com
+1 (512) 704 2918
hello@harborlightops.com